Comparison
HelpDental Assist vs Heidi Health
Prices and features checked 17 August 2026
Heidi Health is a general clinical scribe used across medicine, nursing, mental health, allied health and veterinary work, with dentistry as one of its specialties. It is the largest company on this list by some distance, and in April 2026 it announced a two year partnership with PortmanDentex.
Assist only does dentistry. That is the whole comparison in one line: Heidi is a broad clinical platform with dentistry as one specialty inside it, Assist is built for one job and priced in public.
Heidi does not publish a price for its paid plans, so the price row below cannot be filled in from their site.
01The comparison
Assist and Heidi Health side by side.
Price
Assist:£99 per dentist per month. £79 a month if you pay for the year.
Heidi Health:No price published. The Clinician and Practice plans route to a trial signup or to sales.
There is a free tier with unlimited transcription and standard templates.
Source: Heidi Health's own pageFree trial
Assist:28 days free. No card.
Heidi Health:14 days on the paid tiers. The card requirement is not stated on their pricing page.
Source: Heidi Health's own pageHow it captures the appointment
Assist:Ambient. It listens to the appointment and the words appear on screen as they are said.
Heidi Health:Ambient. They describe it listening chairside and writing the note before the chair empties, with a clip on mic product for moving around.
Source: Heidi Health's own pageBuilt for dentistry
Assist:Dentistry only.
Heidi Health:A general clinical platform with a dental specialty. Dental templates cover extractions, restorations, crown prep, hygiene visits and specialist consults, with tooth notation built in.
Source: Heidi Health's own pageGoes into your practice software
Assist:Copy and paste into any system. There is no native integration.
Heidi Health:Integrations named on their own pages are CareStack and Cliniko. Where no connection exists, copy and paste.
We found no claim on Heidi’s own pages of an integration with Dentally, SOE, EXACT or R4.
Source: Heidi Health's own pageShows where each line came from
Assist:Shows whether text came from the appointment, a selected template or clinician-approved saved wording. The clinician reviews and edits the note before copying.
Heidi Health:Not described on their public pages.
Source: Heidi Health's own pageAudio recordings
Assist:Unsaved audio is removed after processing. Saved audio stays with the note until you delete it. We do not opt patient data into a provider's model-training programme.
Heidi Health:No audio recordings are saved.
Source: Heidi Health's own pageWhere the data sits
Assist:UK and EU cloud services. The full processor list is in the data processing agreement.
Heidi Health:UK hosted for UK customers.
Source: Heidi Health's own pageWho builds it
Assist:Built in the UK by a practising dentist.
Heidi Health:Heidi Health, an international clinical AI company working across many specialties.
Source: Heidi Health's own page| Assist | Heidi Health | |
|---|---|---|
| Price | £99 per dentist per month. £79 a month if you pay for the year. | No price published. The Clinician and Practice plans route to a trial signup or to sales. There is a free tier with unlimited transcription and standard templates. |
| Free trial | 28 days free. No card. | 14 days on the paid tiers. The card requirement is not stated on their pricing page. |
| How it captures the appointment | Ambient. It listens to the appointment and the words appear on screen as they are said. | Ambient. They describe it listening chairside and writing the note before the chair empties, with a clip on mic product for moving around. |
| Built for dentistry | Dentistry only. | A general clinical platform with a dental specialty. Dental templates cover extractions, restorations, crown prep, hygiene visits and specialist consults, with tooth notation built in. |
| Goes into your practice software | Copy and paste into any system. There is no native integration. | Integrations named on their own pages are CareStack and Cliniko. Where no connection exists, copy and paste. We found no claim on Heidi’s own pages of an integration with Dentally, SOE, EXACT or R4. |
| Shows where each line came from | Shows whether text came from the appointment, a selected template or clinician-approved saved wording. The clinician reviews and edits the note before copying. | Not described on their public pages. |
| Audio recordings | Unsaved audio is removed after processing. Saved audio stays with the note until you delete it. We do not opt patient data into a provider's model-training programme. | No audio recordings are saved. |
| Where the data sits | UK and EU cloud services. The full processor list is in the data processing agreement. | UK hosted for UK customers. |
| Who builds it | Built in the UK by a practising dentist. | Heidi Health, an international clinical AI company working across many specialties. |
02Which to pick
When Heidi Health is the better pick
- You are part of a group that has already chosen Heidi. They announced a two year partnership with PortmanDentex in April 2026.
- Your practice includes medical or allied health work as well as dentistry and you want one tool across all of it.
- You want a free tier to sit on indefinitely rather than a trial that ends.
- You use CareStack or Cliniko and want a real integration.
When Assist is the better pick
- You want a published price you can decide on without talking to a salesperson.
- You want dentistry to be the whole product rather than one specialty inside a general platform.
- You want the note to mark what it assumed and make you confirm it before sign off.
28 days free. No card required.
03Questions
Questions about Heidi Health.
How much does Heidi cost in the UK?
They do not publish a figure for the Clinician or Practice plans. Both route to a trial or to sales. There is a free tier with unlimited transcription. Anyone quoting you a Heidi price they did not get from Heidi is guessing, including us, so we have left the number out.
Is Heidi built for dentists?
It has a dental specialty with dental templates and tooth notation, but the platform covers family medicine, mental health, allied health and veterinary work too. Assist only does dentistry.
Does Heidi work with Dentally?
We found no integration claim for Dentally on Heidi’s own pages. The integrations they name are CareStack and Cliniko. For anything else, their described method is copy and paste, which is what Assist does everywhere.