Dentally is a UK practice management system, and Clinical AI Notes is a feature inside it rather than a separate product. If you already run Dentally, it is the option with no extra login and no copying and pasting.
It works differently from an ambient scribe. Dentally state plainly that it is not an ambient listening tool: you start it by hand, usually after the appointment, and each dictation runs up to five minutes, though you can chain several into one note.
So the comparison is not really scribe against scribe. It is a summariser of what you dictate, built into the software you already pay for, against a tool that listens to the appointment itself.
| Assist | Dentally Clinical AI Notes | |
|---|---|---|
| Cost | £99 per dentist per month. £79 a month if you pay for the year. | Included in the Dentally subscription, with a monthly allowance per surgery. Beyond the allowance their FAQ states 20p per additional note. Dentally list their own plans at £125 to £575 a month for Starter, £220 to £720 for Essentials and £320 to £945 for Pro, excluding VAT, scaling from one to nine surgeries. The 20p figure is on their FAQ; the pricing page says only that overage is charged at a small per note rate. |
| Note allowance | No cap on the number of notes. | 45 notes per surgery per month on Essentials, 90 on Pro. Starter gets a one off trial credit rather than a recurring allowance. |
| How it captures the appointment | Ambient. It listens to the appointment and the words appear on screen as they are said. | Manually started from the clinical side panel, usually after the appointment. Their FAQ states it only starts listening when you activate it and is not an ambient listening tool. |
| Session limit | No time limit on a recording. | Up to five minutes per dictation, with several dictations allowed in the same note. |
| Goes into your practice software | Copy and paste into any system. There is no native integration. | It is inside Dentally, so nothing to paste. It requires a Dentally subscription and Level 2 practitioner access or above. |
| Scores and diagnoses | Assist does not calculate scores or suggest diagnoses in production mode. | Their documentation states it cannot diagnose, assess risk or recommend treatment, and does not suggest treatment plans. |
| Shows where each line came from | Shows whether text came from the appointment, a selected template or clinician-approved saved wording. The clinician reviews and edits the note before copying. | Not described on their public pages. Users are told to check AI notes for accuracy. |
| Audio recordings | Unsaved audio is removed after processing. Saved audio stays with the note until you delete it. We do not opt patient data into a provider's model-training programme. | Audio is processed and never stored, only the transcript is saved. Customer data is not used to train the AI. |
| Who builds it | Built in the UK by a practising dentist. | Dentally, a UK practice management system. |